KATHARINE Services
After-sales Service
Inspection, maintenance and repair guidance designed around the long-term care of your jewellery.
Official guidance
Clear information,
personal attention.
Assessment First
Each piece is inspected before work begins. Where service is possible, the available repair, estimated charge and expected timeframe will be explained for approval.
Available Services
Depending on the piece, services may include professional cleaning, polishing, reshaping, soldering, ring sizing, setting reinforcement or stone resetting.
Preparing a Request
Please provide proof of purchase, the item or certificate number, a description of the issue and clear images or video. Some cases require an in-person inspection.